亨氏一直持守以顧客為本的品牌宗旨，茲就近日有關少量亨氏嬰兒食品被誤印最佳食用日期的事宜，我們現以此涵通知。
其中「有機唧唧裝香蕉芒果蓉」產品，有少量以2019年12月11日為最佳食用日期的批量，於經銷商重新標貼時被誤印成2020年11月26日。另外「亨氏香蕉燕麥米糊」產品亦發生類同情況，以2020年3月1日為最佳食用日期的批量，於標貼時被誤印成2020年5月1日。以上兩款產品於指定零售商及荷花BB展曾上架有售。
我們在此作出重申，上述提及兩款產品皆未逾最佳食用日期並於今年內仍可安全食用。如顧客已購買該產品並要求退款，可致電28959643聯絡黃小姐安排跟進。如事件為您帶來任何不便，我們在此表示誠摯的歉意。
亨氏會繼續持守以顧客為本的品牌宗旨，為您的家庭及寶寶提供最優質、健康的嬰兒食品，回饋客戶支持。
Notice to Customers
In the spirit of being transparent with our loyal consumers, we wanted to let you know that an incorrect best before date was mistakenly applied to a small quantity of our Heinz Organic Banana Mango Peach Pouches (120 grams) and Heinz Oat & Banana Multigrain (240 grams) by our distributor. The date was meant to read best before December 2019 and March 2020 respectively, not November 2020 and May 2020. Some of these products were available for purchase at certain retailers and the Baby Expo earlier this August. These products are perfectly safe for consumption this year. Our concern relates to anyone who by chance decided to keep them until next year. If you have purchased one or more of these products would like to return them for a refund, please kindly contact Ms. Wong at 28959643 who will assist you with these arrangements. Naturally, we don’t like to cause our consumers any inconvenience and sincerely apologize if this incident has affected you. As always, we appreciate your continued support for our Kraft Heinz products.
Kraft Heinz